Confused about ticket-sales and place-reservations? Really don't know how it works? Follow the instructions below.
1. Registration and how to buy tickets
If you already have created a Moya-account on any other events, you can use that account here aswell. You can also use an account registered here on corresponding events using moya.
Other events using Moya:
2. Payment
After you have ordered the desired amount of tickets, you will pay them online through a Checkout gateway. When your order has been marked as payed, you can reserve a place on the map. To check if your order is marked paid, head over to Shop -> My orders. There you'll see all information regarding your order and a function to print the bill.Checkout's terms of payment: Checkout -palvelun maksuehdot
3. Reserving place(s)
You can reserve your desired place(s) after a successful payment. You can also give a ticket you bought to another registered user by giving him/her the "Ticket Token". He or she can then insert the token on Computer places -> Place reservations.
TheEncounter reserves the right to make changes to place reservations.
3. Show your ticket at event-arrival!
When arriving to the event, you can either show your printed ticket @check-in or show some kind of proof you bought a seat.
Questions?
Please contact us on Discord support channel or Facebook or send an email to info@theencounter.nu
